Buyer FAQs
Explore answers to the most commonly asked questions for a seamless event experience.
Registration & Event Access FAQs
What is required for registration?
When is the last day to register online?
Can I register on-site?
Where can I pick up my badge on-site?
What is the cost to attend the show?
Which shows/events does my badge grant me access to?
How do I access the show floor?
When will I get my QR code?
I paid for my registration and need a receipt. Who should I contact?
Can I bring a guest?
Can I register my team with the same email address?
I’m registered but unable to attend. Can I transfer my registration to someone else?
What is the age limit to attend?
General FAQs
Where can I access the exhibitor lists?
Is there a cost to attend the on-site education?
Where is the event located?
What are the event hours?
Where should I stay? What hotels are available?
Can I bring my pet to the show?
What are the food options on-site?
How can I rent a wheelchair?
Are strollers allowed on the floor?
Are roller bags allowed on the floor?
Event Planer & Mobile App
What is the event planner and why do I need it?
How do I access the event planner?
How do I download and access the February 2026 edition of the mobile app?
How do I log in to the event planner (mobile app and desktop)?
I am unable to log in. Who should I contact?
How do I create a favorites list?
How do I create a personal agenda?
I am looking for specific products and categories. How do I filter the exhibitor list to easily find what I am looking for?
If I plan on the desktop, will I see all my saved favorites and the agenda on the app too?
Can I message or contact exhibitors through the app?
What is a featured brand profile?
How do I know I am getting the most up-to-date information?
I have additional questions or feedback, who can I contact?